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Support Portal Frequently Asked Questions

How can I see my newest message on top?
If you have many exchanges with the support, it may be handy for you to see your newest message on top. You can decide to set this parameter by Editing ...
Tue, 17 Nov, 2020 at 3:54 PM
I forgot my password / I can't login
If you know you already activated your account and you do not remember your password, please go to any support portal click on the "forgot my passwo...
Wed, 16 Dec, 2020 at 3:39 PM
Not receiving Freshdesk ticket notices via email?
If you are not receiving email notifications for new tickets created or any tickets updates made by NAVBLUE, please proceed with the following steps: 1....
Tue, 10 Sep, 2019 at 8:20 AM
Old browsers not supported: “this connection is not secure”
Old browsers not supported for our support portal Our Support portal provider informed us that starting 01-October 2021 old browsers will not be supported ...
Thu, 30 Sep, 2021 at 9:56 AM